DIGITAL MARKETING
- Thien Nguyen |
Digital Marketing is a specialized course within an MBA program focusing on leveraging digital channels to reach and engage with target audiences effectively. The course covers various aspects of digital marketing strategies, tools, and techniques used to achieve marketing objectives in the digital realm. Students learn about the latest trends, platforms, and best practices in digital marketing and gain practical skills to develop and execute digital marketing campaigns.
Course Information
Course Objectives
- To understand the role of digital marketing in the modern business landscape.
- To explore different digital marketing channels and platforms, including social media, search engines, email, and mobile.
- To learn how to develop digital marketing strategies aligned with organizational goals and target audience preferences.
- To gain practical skills in using digital marketing tools and analytics to track, measure, and optimize campaign performance.
- To understand the legal and ethical considerations in digital marketing, including data privacy and consumer protection regulations.
- To explore emerging trends and technologies shaping the future of digital marketing.
Course Topics
- Introduction to Digital Marketing
- Digital Marketing Strategy Development
- Search Engine Optimization (SEO)
- Pay-Per-Click (PPC) Advertising
- Social Media Marketing
- Email Marketing
- Content Marketing
- Mobile Marketing
- Digital Analytics and Measurement
- Conversion Rate Optimization (CRO)
- Online Reputation Management
- Legal and Ethical Issues in Digital Marketing
- Emerging Trends in Digital Marketing
Teaching Methods & Assessment Methods
- Lectures: Online lectures covering key concepts, strategies, and case studies in digital marketing.
- Case Studies: Analysis of real-world digital marketing campaigns and success stories.
- Hands-on Exercises: Practical exercises to develop digital marketing plans, create ad campaigns, or analyze digital marketing metrics.
- Guest Speakers: Inviting industry experts to share insights and experiences in digital marketing.
- Group Projects: Collaborative projects to develop and execute digital marketing campaigns for hypothetical or real companies.
- Online Discussions: Interactive discussions on digital marketing topics, trends, and challenges.
- Digital Marketing Plan: Developing a comprehensive digital marketing plan for a fictional or real company, including target audience analysis, channel selection, and campaign strategies.
- Campaign Analysis: Analyzing the performance of digital marketing campaigns, including metrics such as traffic, engagement, conversions, and ROI.
- Case Study Analysis: Evaluating and presenting case studies of successful or unsuccessful digital marketing campaigns, identifying key factors contributing to their outcomes.
- Quizzes and Exams: Assessing comprehension of course material through quizzes, midterm exams, and a final exam.
- Presentations: Delivering presentations on digital marketing topics or case studies, demonstrating understanding and critical thinking.
- Participation: Active participation in online discussions, group activities, and feedback sessions.
Course Material
Module 1: Introduction to Digital Marketing
- Understanding Digital Marketing Landscape
- Evolution of Digital Marketing
- Importance of Digital Marketing in Modern Business
Module 2: Digital Marketing Strategy Development
- Setting Marketing Objectives and Goals
- Target Audience Identification and Segmentation
- Developing a Digital Marketing Plan
Module 3: Search Engine Optimization (SEO)
- Fundamentals of SEO
- On-Page and Off-Page SEO Techniques
- Keyword Research and Optimization
- SEO Tools and Analytics
Module 4: Pay-Per-Click (PPC) Advertising
- Introduction to PPC Advertising
- Google Ads and Bing Ads Platforms
- Creating Effective Ad Campaigns
- PPC Campaign Management and Optimization
Module 5: Social Media Marketing
- Overview of Social Media Platforms
- Social Media Strategy Development
- Content Creation and Curation
- Community Engagement and Management
- Social Media Advertising
Module 6: Email Marketing
- Building an Email List
- Email Campaign Planning and Execution
- Email Design and Content Best Practices
- Email Automation and Personalization
- Email Marketing Analytics
Module 7: Content Marketing
- Understanding Content Marketing
- Content Strategy Development
- Content Creation and Distribution Channels
- Measuring Content Marketing ROI
Module 8: Mobile Marketing
- Mobile Marketing Landscape
- Mobile Website Optimization
- Mobile Apps and App Store Optimization (ASO)
- SMS Marketing and Push Notifications
Module 9: Digital Analytics and Measurement
- Introduction to Digital Analytics
- Key Performance Indicators (KPIs) in Digital Marketing
- Web Analytics Tools (e.g., Google Analytics)
- Interpreting and Reporting Digital Marketing Data
Module 10: Conversion Rate Optimization (CRO)
- Understanding Conversion Rate Optimization
- Conversion Funnel Analysis
- A/B Testing and Multivariate Testing
- CRO Tools and Techniques
Module 11: Online Reputation Management
- Importance of Online Reputation
- Monitoring Online Reputation
- Responding to Reviews and Feedback
- Crisis Management in Digital Age
Module 12: Legal and Ethical Issues in Digital Marketing
- Privacy and Data Protection Regulations
- Advertising Regulations and Compliance
- Ethical Considerations in Digital Marketing Practices
Module 13: Emerging Trends in Digital Marketing
- Artificial Intelligence and Machine Learning in Marketing
- Voice Search and Conversational Marketing
- Augmented Reality (AR) and Virtual Reality (VR) Marketing
- Predictive Analytics and Big Data in Marketing
Note: lecture can update new courrse material
resources
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Online Courses and Certifications:
- Google Digital Garage: Offers free courses and certifications covering various aspects of digital marketing, including SEO, SEM, social media, and analytics.
- HubSpot Academy: Provides free courses and certifications on inbound marketing, content marketing, social media, email marketing, and more.
- Udemy: Offers a wide range of digital marketing courses, from beginner to advanced levels, covering topics such as SEO, Google Ads, Facebook Ads, and digital analytics.
- Coursera: Provides courses from universities and institutions on digital marketing, including specialization programs in areas like digital marketing strategy and social media marketing.
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Books:
- "Digital Marketing for Dummies" by Ryan Deiss and Russ Henneberry: Provides a comprehensive overview of digital marketing concepts, strategies, and tools.
- "Digital Marketing: Strategy, Implementation and Practice" by Dave Chaffey and Fiona Ellis-Chadwick: Covers digital marketing strategy development, implementation, and optimization.
- "The Art of SEO" by Eric Enge, Stephan Spencer, and Jessie Stricchiola: Focuses on search engine optimization strategies and techniques.
- "Contagious: How to Build Word of Mouth in the Digital Age" by Jonah Berger: Explores the principles behind viral marketing and creating contagious content.
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Blogs and Websites:
- Moz Blog: Provides articles, guides, and resources on SEO, content marketing, and digital marketing strategies.
- Neil Patel's Blog: Offers insights, tips, and tutorials on various digital marketing topics, including SEO, content marketing, and social media.
- Social Media Examiner: Publishes articles, case studies, and tutorials on social media marketing strategies, tools, and trends.
- Search Engine Land: Covers news, updates, and insights on search engine marketing (SEM) and SEO.
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Podcasts:
- Marketing School by Neil Patel & Eric Siu: Offers daily 10-minute episodes covering various digital marketing topics, strategies, and tactics.
- The Digital Marketing Podcast by Target Internet: Provides insights, interviews, and discussions on digital marketing trends, tools, and techniques.
- Social Media Marketing Podcast by Michael Stelzner: Focuses on social media marketing strategies, tactics, and success stories.
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Industry Reports and Whitepapers:
- eMarketer: Offers research reports, data, and insights on digital marketing trends, consumer behavior, and industry statistics.
- Nielsen: Provides market research reports and insights on consumer behavior, media consumption, and digital advertising trends.
- Digital Marketing Institute: Publishes whitepapers and reports on various digital marketing topics, including trends, strategies, and best practices.
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Online Communities and Forums:
- Reddit: Subreddits such as r/DigitalMarketing and r/SEO provide discussions, insights, and advice from digital marketing professionals and enthusiasts.
- LinkedIn Groups: Join groups related to digital marketing, SEO, social media marketing, or specific digital marketing tools and platforms to connect with professionals and participate in discussions.
*** Lecture can update new resource ***
Assessment Title: Digital Marketing Campaign Analysis
Objective: To evaluate students' understanding of digital marketing concepts, strategies, and analytics by analyzing and critiquing a digital marketing campaign.
Instructions: Choose a digital marketing campaign of your choice. This could be a recent campaign from a well-known brand or a smaller-scale campaign that has caught your attention. Analyze the campaign using the following criteria:
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Campaign Objectives: Identify the primary objectives of the campaign. Are they clearly defined, measurable, and aligned with the brand's overall marketing goals?
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Target Audience: Describe the target audience for the campaign. How well does the campaign resonate with this audience? Are there any missed opportunities or segments that could have been better addressed?
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Channel Selection: Evaluate the choice of digital marketing channels used in the campaign (e.g., social media, email, search, display). Are the selected channels appropriate for reaching the target audience and achieving the campaign objectives?
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Content and Messaging: Assess the quality and relevance of the campaign content and messaging. Does it effectively communicate the brand message and value proposition? Is the content engaging, informative, and shareable?
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Campaign Execution: Critique the execution of the campaign in terms of design, timing, frequency, and consistency across channels. Were there any technical issues or logistical challenges that affected the campaign's effectiveness?
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Measurement and Analytics: Evaluate the use of digital analytics tools to track and measure campaign performance. Were key performance indicators (KPIs) defined, and were they effectively monitored and analyzed? Did the campaign meet its objectives, and what insights can be gleaned from the data?
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ROI and Effectiveness: Calculate the return on investment (ROI) of the campaign, if possible. Consider both quantitative metrics (e.g., conversion rate, click-through rate) and qualitative factors (e.g., brand perception, customer engagement) in assessing the campaign's effectiveness.
Submission Guidelines:
- Write a comprehensive analysis of the chosen digital marketing campaign, addressing each of the above criteria.
- Include relevant data, screenshots, or examples to support your analysis.
- Your analysis should be well-organized, clear, and concise, with proper formatting and citations where necessary.
- Submit your assessment as a document or presentation, following the specified format and submission instructions provided by your instructor.
Grading Rubric: The assessment will be graded based on the following criteria:
- Clarity and Depth of Analysis (30%)
- Understanding of Digital Marketing Concepts (25%)
- Critical Thinking and Insights (25%)
- Presentation and Formatting (10%)
- Use of Data and Examples (10%)
Due Date: [Insert due date and update new assessment by lecture]
Coaches
Thien Nguyen